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About Our Research Lab

Bringing Forensic Transparency to B2B Software Procurement

Founded in 2018, Meridian Research Group is an independent enterprise software research publication dedicated to testing B2B SaaS tools under real production workloads.

Why We Built Meridian Research Group

Enterprise software buyers face an information asymmetry problem: vendor pricing pages hide mandatory onboarding fees, seat-bucket multipliers, and API rate limits behind "Contact Sales" forms, while legacy review directories auction off top category placements to the highest PPC bidder.

Our editorial team of former VPs of Revenue Operations, Certified Solutions Architects, and CPAs built Meridian Research Group to provide CFOs, CTOs, and operations leaders with unfiltered, quantitative software benchmarks.

Our Editorial Firewall

  • Zero Paid Rankings: Software vendors cannot pay to alter a composite lab score, remove a listed limitation, or buy an "Editor's Choice" badge.
  • Hands-On Sandbox Testing: We provision real trial and production environments, import standardized test datasets, and measure webhook latency, OCR accuracy, and UI responsiveness firsthand.
  • 3-Year TCO Modeling: We evaluate software based on what it costs at 10, 25, and 100 seats over a 36-month contract—including implementation fees and renewal uplift clauses.

Meet Our Senior Analysts

RK

Richard Kensington, PhD

Distinguished VP Analyst, Enterprise Software Quadrants • PhD Information Systems • 16+ Years CIO Advisory (Stamford HQ)

Richard chairs the Meridian Research Research Board in Stamford, CT, directing Meridian 2x2 Matrix™ methodology, Ability to Execute scoring, and Fortune 500 CIO briefings.

SM

Sylvia Moreau, CISM

VP Analyst, Cloud Infrastructure & CIO Consensus™ • CISM, TOGAF • Enterprise iPaaS, CRM & Security Governance

Sylvia leads technical Completeness of Vision evaluations across enterprise iPaaS, AI orchestration, and collaborative work management platforms.

DW

Douglas Whitmore

Senior Director Analyst, IT Procurement & Contracting • Former Enterprise IT Procurement VP • 14+ Years SLA & TCO Audits

Douglas analyzes Evaluation & Contracting scores, multi-year SLA terms, and total cost of ownership across HCM and FinOps vendors.